Returns and Refunds Policy
Effective Date: May 11 2024
Thank you for purchasing our digital courses and products at Courtney Haines Official. We strive to provide high-quality, valuable content. Please read our returns and refunds policy to understand your rights and responsibilities.
1. Eligibility for Refunds
1. Digital Courses:
- Refund requests for courses must be submitted within 5 days from the date of purchase.
- To be eligible, you must have completed less than 2% of the course content.
- No refunds will be issued if you have downloaded or accessed more than 2% of the content.
2. Digital Products:
- Refund requests for e-books, templates, or downloadable content must be submitted within 2 days of purchase.
- To be eligible, you must not have downloaded the product.
3. Subscription-Based Products:
- For recurring subscription products, refunds will only be issued for the first payment, within [Number] days of the initial transaction. Subsequent charges are non-refundable.
2. How to Request a Refund
- **Contact Us: Send your refund request to hello@courtneyhainesofficial.co with your name, order number, and the reason for the request.
- Processing Time: Our team will review your request and respond within 5 business days.
3. Exceptions to Our Policy
Promotional Offers and Bundles:Refunds for products purchased during promotional offers or bundled packages may differ from this standard policy.
Technical Issues: If you're experiencing technical difficulties, please contact us first to troubleshoot before submitting a refund request.
4. Changes to This Policy
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting to our website. Be sure to review this page periodically to stay informed about our current policies.
Contact Information
For any questions about this returns and refunds policy, reach out to us at hello@courtneyhainesofficial.co